Current as of May 2025
Sometimes we have issues with availability, weather, etc. You will always be notified in advance when these delays occur. We reserve the right to reschedule your appointment.
1. $9 per bale installed is too expensive. Why is that?
We offer a better price and are more efficient than any landscape company. All we do is pinestraw and mulch. We have created the most efficient online system for ordering pinestraw and mulch. No need to wait for call backs to schedule your service. Our team, vehicles, and trailers are fully insured to protect us and you. We can provide proof of coverage if needed. You know what technician and when we are going to be on your property with our Housecall Pro system. All vehicles and assets have GPS tracking. Our team members are paid a minimum of $18.50. Please be careful when hiring uninsured individual's that will be performing work on your property.
2. What areas do you provide pine straw installation services?
Our primary service areas are Charleston, Hilton Head Island, SC Bluffton, SC, Beaufort, SC, Pooler, GA, Guyton, GA, Richmond Hill, GA, and Savannah, GA.
3. How do you quote your pine straw installation service?
We average 60 sf per bale at 3” for overlays and 40-50 sf for new installs. You can request a free estimate by texting pictures of your landscape beds to our phone number. We will provide an estimate based on those photos. You will pay a deposit based on that quote to get your installation on the schedule. Your final balance will be based on the actual quantity used. We will not exceed the initial estimated amount without an approval from you. This protects you and our company. We started this free option in May of 2025 and so far we have had great success.
4. What happens after I pay for my pine straw online?
You will receive notifications from our Housecall Pro system regarding all stages of your order.
5. What is your refund policy?
All sales are final.
6. Additional Questions?
If you have a question or issue concerning prices or other information on our website, please contact us. All prices in your cart are final. If you have a concern about your total price, please contact us before placing your order.
7. How long will my pinestraw last?
This depends on the type of pinestraw you put down and the amount of sunlight your landscape beds receive. Longleaf pinestraw will typically keep its color longer due to an increased resin content. Pinestraw exposed to full sun all day typically loses its color faster than pinestraw in the shade.
8. How clean is your straw?
Our straw is 90% free of leaves, limbs, and pinecones. Due to the nature of harvesting pinestraw, there will occasionally be debris collected in the straw. We do not guarantee that our pinestraw is debris free.